Minor Project // Pusshe

  29.08.2023 - 13.12.2023// Week 1 - week 16

Lim Yi Xvan 0354552

Bachelor of Design in Creative Media 



Instructions

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Important Links

Miro Board

Final website Link


Proposal


Project and Group Selection

On week 1, due to the Merdeka public holiday, no physical class was held. However, Mr. Mike has pre-recorded a lecture video briefing us on the module outlines along with a Google Drive folder attached which has our choices of clients to work with for this minor project.

We were told to form a group with 5-7 members and there should not be more than 2 of the same specialization students in the groups. So I've picked a stick-on bra and nipple cover brand which is called "Pushie" to work on as my Minor Project with other 4 members. 

Fig 1.1 - Group members

So for my group, there're 2 members specialised in UI/UX Design and 3 in Graphic Design. The reason we picked "Pushie" as our minor project is because first of all, not many choices were left for Thursday sessions, and second is that that's the only project I first saw in the list and its briefs and I'm like "ok, this is what I'm interested.". Personally, I'm someone who uses stick-on bras quite often after I started discovering different styles of clothes and they require me to wear a stick-on bra. 

Then, on Friday, we had a
 project briefing meeting with the Brand Dialogue's client at 4PM to further understand our tasks and to also ask questions to them. For our minor project, "Pushie" the person in charge is called Mel.

Fig 1.2 - Questions to ask our clients

Contextual Research

This week, we finally get to meet our minor project's client, Mel!! We got to meet her physically and samples were given to us too, also we had a deeper discussion during the session. 


Well, before we had a meet-up with her, our group members had done contextual research on a few aspects such as Stick-on Bra's background, its trends and news, its market, competitors, and also its user feedback and preferences. After collecting useful information in our research, we have all placed them into our Miro board and also had an online group meeting to list out questions to ask Mel on Wednesday's physical meet-up with her.

Fig 2.1 - Contextual research done by each member

We had a lot of fun meeting Mel in person, she also shared her experiences with stick-on bras. She introduced us to different types of stick-on bra and their differences, and characteristics. She also gave us samples to try on for a better understanding of the products. Here are some sneak peeks I took during the meeting~

Fig 2.2 - A day with Mel :3

User Personas

In week 3, we showed Mr. Mike our contextual research done in Miro and also presented our findings throughout the research to Mr. Mike. Then, we were asked to do User Personas for our brand, our user personas are meant to be those who are our targeted audience. Thus, we have created a list of user personas who we think will be using the stick-on bras and also the nipple cover. Each of them will be listed down along with their pain points, goals, challenges, background, etc. 

Fig 3.1 - User Persona assigned for each member

We used Xtensio to create our User Persona as suggested by Mr. Mike, there are templates in it too. I was assigned to do the User Persona for Fashionista. Here's the User Persona List done by us~

Fig 3.2 - User Persona done for each member

Creating Survey Questionnaires

In week 4, we showed Mr. Mike our user personas. He asked us to maximize them into 3 user persona who will be using the product most. The 3 users narrow down after the discussion with Mr. Mike are:


1. Influencers/Performers/Celebs (60%)
2. Bridal Shops' Owner (30%)
3. Athletes (10%) (mainly marathon runners, we did our research that runners can experience chaffing around the nipple areas caused by the friction from the clothing they wear)

At this stage, we were to create a set of questions to be asked in the questionnaires.

We first set up a draft for our questionnaire in Google Docs. Due to us having different categories of target audiences and each target audience facing different types of situations while using the products, hence, we were separated into groups to design questions for different target audiences. Me and Brigita work together for the target audience, Brides and Bridals. 

While designing the questions for our targeted audience, there are a few notes that we need to take in mind to serve several key purposes in the research or data collection process:

1. Data Collection: Questions are the primary means of collecting data from participants. They allow you to gather information, opinions, and insights related to your research objectives.

2. Understanding: Questions help you gain a deeper understanding of your target audience or research subjects. They provide insight into their preferences, behaviors, and needs.

3. Measurement: Questions enable you to measure various attributes, such as attitudes, preferences, satisfaction levels, and demographics. This quantitative data can be analyzed and used for statistical purposes.

4. Segmentation: Questions can be used to segment your audience into different groups based on their responses. This segmentation can help you tailor your products, services, or marketing efforts to specific subgroups.

5. Comparisons: By asking certain questions, you can compare different groups or demographics to identify trends, differences, or correlations in the data.

6. Feedback and Improvement: Questions related to product preferences, satisfaction, and feedback can be crucial for product development and improvement. They provide insights into what customers like or dislike about your offerings.

7. Decision-Making: The data collected through questionnaires can inform important decisions in various fields, including business, healthcare, education, and social research.

8. Customer Satisfaction: Surveys with questions about satisfaction and experience can help organizations gauge how well they are meeting customer expectations and identify areas for improvement.

In summary, the questions in a questionnaire serve as the foundation for gathering, analyzing, and interpreting data that can inform decision-making, improve products or services, and deepen understanding of the target audience or research subjects. 

Here's the draft of the questionnaire designed by us for each subgroup:

 

We finalized the survey questions after designing all of the questions and receiving Mr. Mike's suggestions. We used a Google form to create our survey questions. 

And here's the link to our final published Survey Questionnaire in Google Forms:
https://docs.google.com/forms/d/e/1FAIpQLSdhUUATwtrf_WV1g6TqXzWyOzwDoWkwIqG4YFsYkxWQsjcwIg/viewform


Data Collection and Analysis

We planned the best way to send out the survey to the target audience in order to collect 100 responses and useful data. To improve our chances of success, we therefore decided that each member would actively look for the target audience. The role of spreading the survey questions among each member has been split up.

fig 3.3 - target responses divided for each member

After friends and our circles were sent with the survey, a greater number than originally planned responded to it. With 96 participants, the target number of survey respondents was nearly reached. With the responses obtained, we started to analyze and examine the results.

fig 3.4 - result analysis based on different demographics

The results of the survey were analyzed separately according to the demographics which we made it into: Brides, Influencers/General, and Brides. I took part in analyzing the results for the demographics of brides. 

Furthermore, Mr. Mike recommended conducting interviews in order to obtain more precise insights, given that the survey's results were not as final as expected. We had a list of questions ready for the interviews, but in the end, we decided against doing them because of time restrictions.

fig 3.5 - questions set for the interview


Insights, Problem Statement & How Might We

As part of the process, each team member was tasked with presenting their individual top 5 ideas following analysis of the survey questionnaire. 

fig 3.6 - false version of top 5 ideas by me

Well, after all of us had done our parts, we sought comments from Mr.Mike and only realized that we had done this assignment wrongly which mistakenly summarised what customers might want the products to be as our 5 main ideas. But ended up, was to actually considering what kind of art direction was our top 5 ideas. After coming to this realization and doing some research and experimentation, we refined the whole top 5 ideas for the art direction and carried out the planned action again.

fig 3.7 - the refinement of the top 5 ideas by me


After the refinement of the top 5 ideas, we categorized these ideas into main ideas and then finalized them into key themes to be carried out for the art direction.

fig 3.8 - overview of categories of ideas and key themes

fig 3.9 - overview of problem statement

fig 4.1 - overview of how might we


Art Direction & Brand Name & Website Low-Fidelity Prototype

At this stage, we began to look for inspiration to decide on the art direction we wanted "Pushie" to be. We all looked up on Pinterest to search for inspirations and references then we placed them all into the art direction board on Miro.

fig 4.2 - Art direction ver 1

And I also suggested my group members maybe to change the brand name to "Pusshe" instead of "Pushie". As "Pusshe" sounds like push she which is the idea of our products is to push our boobie so ya push she sounds coool~

After getting our idea on the art direction, me and Shannon helped in creating the logomark for the brand and we also discussed in our group chat for which to go as we have a few drafts for the logomark designed by both of us.

The idea of the logomark is inspired by the two "S" in the brand "Pusshe". I suggested making both "S" right opposite facing each other so that it looks like a heart-shaped boobies and with the adding of two diamond elements to make it look like nipsss.

fig 4.3 - logomark drafts by me

fig 4.3.1 - decided logomark to go by me

fig 4.3.2 - logomark drafts by Shan

Besides that, me and Brigita also worked on the website's low-fi prototype. We divided parts to work with and I am working on the website's shop products pages, account pages, and also info pages.

fig 4.4.1 - website's page sections by me

fig 4.4.2 - overview of the website's low-fi prototype

With 2 selections of logomarks, the website low-fi prototype done and our color palette set, we finalized our art direction and created a proposal for the finalized art direction. We held an online meeting with our client to present our proposal. When we are so ready and confident to bring up our well-done art direction proposal and present it to our client, guess what? Anyway, before being depressed, let's have a look at the old version of the art direction proposal.

fig 4.4.3 - ver 1 art direction proposal

Looks great and elegant and very aligned with our brand right!! but lol the client doesn't really like it.. that's sad... She wanted something weird, fun, and quirky, she wanted the brand to make the audience feel interesting and fun when viewing the brand. She doesn't want the brand to be just like an ordinary stick on bra brand, she wants something out of the box. She also provided us her references of her ideas for the brand on a Pinterest board.
Ya... after getting feedback from her. We speedy recover from the sadness, and gather in the library on what to do next. We then created a new art direction board and put in something (references) we thought was appropriate with the style she wanted. To be honest, I am not really familiar with this kind of style and I have never designed art in this style direction, so I might feel a bit insecure in going with this design style due to my taste. However, I am ready to accept this challenge and try out playing with new stuff lol.

Here's the compiled new art direction by each of us:

fig 4.4 - overview of the new art direction references

We spoke with Mr. Mike to get his advice on our new art directions. He brought up some points during the consultation that we hadn't given much thought to, so we couldn't respond right away. We took this as a challenge and studied our art directions more thoroughly to make sure that our decisions better reflected our intended brand image. The purpose of this follow-up research was to clarify the points brought up by Mr. Mike and improve our understanding of the selected directions.

fig 4.5 - thorough research done to support the art direction chosen

We started moving forward after deciding on our art direction and chose to go with a Candyland concept with a theme influenced by candy and retro fashion. 
Why did we pick this concept? 
A brand of stick-on bras and nipple covers aims to empower individuals to feel confident and embrace their bodies. The potential target audience is Gen-Z and Alpha generation who are feeling nostalgic for the playful aesthetics of the 90s. The candy-inspired design of the product complements the fun and indulgent vibe of the era. We concentrated on creating forms and images that would go well with the Candyland idea during the creative process. We also decided to use character design to tie the Candyland theme together. 


fig 4.6 - revised art direction proposal

We then gave Ms. Mel and Zae our revised art directions in our groupchat on WhatsApp, but they did not respond to us with any feedback. So we reached out to Mr. Mike regarding this issue, and he indicated that he would inquire further on our behalf. 
Something "good" is happening again! Later in the afternoon, Mr. Mike wanted to have an online meeting with the members ASAP to inform us that our clients were dissatisfied with the new art direction. Lovely🥰. To be completely honest, we all felt extremely down and unsure of how to move forward with this project. So we again tried to look for "new" ideas on how to improve the overall art direction instead of making major changes to the current art direction we have now. 
I guess what Mel wanted is something not so "childish" so we removed our characters. I again and again viewed the references on the Pinterest board she shared, to ensure the art styles she wanted, which a rare guess is something very fun, pop, contrasting, and weird at the same time. So ya we hold this challenge again and move forward to the next rock.

We discussed with Mr. Mike and he brought up questions to us on the things we hadn't thought about. He asked us to look into the rationale behind our selected concept and how it might strengthen our brand as a response to this. He also recommended going deeper into concept design from the 90s. We then went to search for the represented trend designs for the 90s which are Memphis, anti-design, and magazine design. In this result, we decided to focus on these 3 styles and apply them to our visual keys. 

Me, Brigita, Kaiwei, and Shan are in charge of creating new visual keys based on the 3 design styles.

fig 4.7.1 - 90s design references

fig 4.7.2 - visual keys based on 3 styles

After reviewing the differences between the three 90s-inspired styles, we decided to focus on the Memphis style. We also began working on our main visual keys and carried on with content illustrations, social media, and other touchpoints. 
fig 4.8.1 - new visual keys by me

fig 4.8.2 - patterns by me

Anyway, we just realized we missed out on the user journey map, so we completed our customer journey map, which offers comprehensive information about our touchpoints. 

fig 4.8.3 - user journey map

fig 4.8.4 - final art direction

After having a more direct, clear, and concise art direction, me and Brigita started to focus on applying the designs to our website. Because this Memphis style we have chosen was quite different from the previous style we did for the website. Hence, a huge change was made to the website's layout to make it align with the whole art direction.

Design Development

Before I kickstarted the design progress for my website, I went to Pinterest to look for some design inspiration for the website as it was my first time creating a more visually impact website using so many design elements we got. Meanwhile balancing the visuals with the whole website looking clear and clean to navigate and not too packed or overcrowded with too many elements.

fig 4.9 - references for web design

Also, I found a super qq website by a local beauty brand designer called Kittieyiyi!! Please have a look at her website, the animations, and those tiny details, I am impressed😍

Ok, back to the main topic. So ya, I started to design the web interface according to the art style we had. I actually had my own idea for designing the website but somehow Brigita may have her own thoughts too so she just amended my design directly. 
Well, designing the web interface could be a bit challenging especially to make sure the website looks fun aligning the brand's concept, and also to make sure it's not visually cluttered by too many graphical elements. I strike a balance between them to make sure the outcome looks good.

fig 5.1 - info pages done by me

Well, big thanks to Brigita for helping to find the checkout pages template so I could refer from it and put in the designs according to the styles, or else I'm really suffering on creating these pages🥹

fig 5.2 - checkout pages done by me

After we had our website interface finished in Figma and also other members in doing some of the packaging designs and social media posts, we asked for an online meeting with Mr.Mike for like last feedback session before we presented everything to the client as our final.

fig 5.3 - things to show Mr. Mike for feedback

The feedback from him for the packaging designs is to make it more fun aligning with the brand's concept. We should include the candy concept in the packaging and think of how to make the whole packaging unique instead of just making it as a box. Hence, the packaging design team which are Shan and Kaiwei refined the whole packaging again into a more unique structure.

Meanwhile, the feedback for our website is some of the pages are not aligned in design. Some of the pages look fun while some are not as fun as the another one. He inclined that the home page is the first page you will be viewing when you click on the website but the homepage design is weaker compared to the about us page which has more contrast and vibrant elements and visuals. He likes the way we used the checkered elements so we refined some of the pages which are too boring like the product pages, homepage, and the review page.



Final Submission

Final Website Figma Prototype



Final Presentation Slide

Final Project Tracking Document





Reflection

Week 1: 

On week 1, due to the Merdeka public holiday, no physical class was held. However, Mr. Mike has pre-recorded a lecture video briefing us on the module outlines along with a Google Drive folder attached which has our choices of clients to work with for this minor project. We were told to form a group with 5-7 members and there should not be more than 2 of the same specialisation students in the groups. So I've picked a stick-on bra and nipple cover brand which is called "Pushie" to work on and why we picked "Pushie" is because first of all, not many choices were left for Thursday sessions, and second is that that's the only project I first saw in the list and its briefs and I'm like "ok, this is what I'm interested.". Personally, I'm someone who uses stick-on bras quite often after I started discovering different styles of clothes and they require me to wear a stick-on bra. 


Week 2:

This week, we finally got to meet our minor project's client, Mel!! We got to meet her physically and samples were given to us too, also we had a deeper discussion during the session. Well, before we had a meet-up with her, our group members had done contextual research on a few aspects such as Stick-on Bras background,its trends and news, its market, competitors, and also its user feedback and preferences. After collecting useful information in our research, we have all placed them into our Miro board and also had an online group meeting to list out questions to ask Mel on Wednesday's physical meet-up with her.

We had a lot of fun meeting Mel in person, she also shared her experiences with stick-on bras. She introduced us to different types of stick-on bra and their differences, and characteristics. She also gave us samples to try on for a better understanding of the products. 


Week 3:

In week 3, we showed Mr. Mike our contextual research done in Miro and also presented our findings throughout the research to Mr. Mike. Then, we were asked to do User Personas for our brand, our user personas are meant to be those who are our targeted audience. Thus, we have created a list of user personas who we think will be using the stick-on bras and also the nipple cover. Each of them will be listed down along with their pain points, goals, challenges, background, etc. 

We used Xtensio to create our User Persona as suggested by Mr. Mike, there are templates in it too. I was assigned to do the User Persona for Fashionista. While creating for each of the user personas, I get to understand more specifically on each user's needs and challenges. By then, we can know what to do to solve their difficulties.


Week 4:

In week 4, we showed Mr. Mike about our user personas. He asked us to maximize them into 3 user persona who will be using the product most. 3 target users are narrowed down after the discussion with Mr. Mike. At this stage, we were to create a set of questions to be asked in the questionnaires. We first set up a draft for our questionnaire in Google Docs. Due to us having different categories of target audiences and each target audience facing different types of situations while using the products, hence, we were separated into groups to design questions for different target audiences. Me and Brigita work together for the target audience, Brides and Bridals. While designing the questions for our targeted audience, I have taken a few notes that we need to take in mind in order to serve several key purposes in the research or data collection process. In summary, the questions in a questionnaire serve as the foundation for gathering, analyzing, and interpreting data that can inform decision-making, improve products or services, and deepen understanding of the target audience or research subjects.


Week 5:

This week, we had an online meeting consultation with Mr. Mike to review our questionnaire design and also we had discussed our plans and methods for sending and collecting survey data. The goal is to gather data from 90-100 respondents, mainly influencers, celebrities, and fashion enthusiasts. Not the easiest of tasks, finding such specific respondents can be challenging, but we explored different approaches and discovered that Facebook groups were not an option. Instead, we got creative and sent out surveys to people we know, eagerly examining the findings.


Week 6:

This week, we had some hair-pulling moments while trying to track down survey participants, and had to individually message potential respondents. The branding brainstorming session was a real head-scratcher too. So, we reached out to Mr. Mike for guidance, and he suggested we categorize our ideas based on themes, insights, and problem statements. Although he wanted us to conduct interviews for more solid data, we decided to not go for it due to time constraints and the confidence we had in our ideas.


Week 7:

We compiled research to form the base idea for our brand proposal, including the big idea, positioning statement, and brand value. We also did art direction by finding inspiration for the logo, typeface, colours, and design style that would suit the target audience. After deciding on the art direction in a meeting, Shannon and I worked on the logo while the rest of the team compiled the slides. Brigita refined the colour shades for the brand. Then we started working on our proposal slides this week and chose the best art direction to work on together. Me and Shannon digitised our logo sketches in Adobe Illustrator and sent variations to the group to choose the final logo.

Week 8:

This week is ILW, but we finished our proposal slides and presented them to our client, Mel through an online meeting earlier. Mel gave feedback on the art direction that required a complete change in design and target audience. She wanted something fun, weird, and quirky instead of the art direction of being minimalist and elegant. She also provided us with design references on her Pinterest board. After discussing it in the library, we restarted and refined it with a new art direction planning and each gathered suitable design ideas for the new art direction in Miro.

Week 9: We've been struggling so badly this week, trying to squeeze out a new art direction for our client based on the feedback given earlier in the meeting. Our team has been busy brainstorming and merging our brainstormed styles to create a new art direction. However, we still needed advice on how to refine the art direction as we were unsure about the idea we had in mind. We sought suggestions from Mr. Mike and he asked out questions that we had never thought about. We are supposed not to overlook crucial factors like how the design choices reflect our brand in terms of its brand values and also how the target audience feels about this art direction. Well, feels like the next few weeks will be a bit of a struggle as we try to come up with an ultimate brand-new art direction which I’m not familiar with this kind of style. But ya, we need to challenge ourselves in order to succeed right?


Week 10:

This week, we've made some updates and refinements to the art direction for our project. After discovering what is the trend for the teens now which is nostalgia and retro kinds of stuff, also to make sure our brand concept brings out a fun and quirky style, we decided on a Candyland theme which you will feel fun about with the use of 90s retro vibes by implying bold and contrast neon colors. We have decided to work on character designs and illustrations to make this theme more lively and interesting. While Shannon focuses on character design, the rest of the team is finalizing colors and creating graphical elements. Additionally, Kaiwei has been working on packaging designs, using the character designed by Shan. Yes. Not to admit but we are really a bit off track as we have used most of the time to finalize the art direction. We've only begun working on our customer journey map. While we are committed to creating a comprehensive, detailed customer journey map.


Week 11:

Bro not gonna lie, this week we have faced tough moments and I have a serious headache. So with our new updated art direction, we again proposed it to our client and ended up thinking it was a bit childish that our character approach wasn't working and suggested we focus more on 90s and retro pop culture. We ditched our original ideas and went back to the drawing board, researching pop culture and design styles from the 90s. At first, we were lost on how to move forward, but we received helpful comments from Mr. Mike. We began experimenting with key visuals to find the right look for our brand identity. However, we all have different perspectives and tastes for the design styles and are currently struggling to align on a design style for our key visuals. Anyway, hope we find our way out of this miserable bubble.

Week 12:

This week, during our consultation with Mr. Mike to discuss our theme and art direction, he threw us some questions that we struggled to answer. So, we decided to go deeper and dig harder into understanding our brand and how we can effectively convey its essence through our design. After much back and forth, we decided to research the top 90s design styles for inspiration. We narrowed our focus to three major styles which are Memphis, Anti-design, and Magazine Design, and curated some inspiring designs to draw from. Using these references, me and Brigita started to create visual key designs that reflect our brand's identity.

Week 13:

This week we have decided on our key design style, Wohooo!! Something good is finally progressing and it’s already week 13, lovely. After discussion with the group, we decided on Memphis as our key design style, as the style is more fun compared to the other two styles, and we were to use those specified elements for Memphis style for designing. We began finalizing our desired aesthetic based on our design's key visuals. We narrowed down our options and decided to give the classic Memphis style a modern twist. Our team also created a social media/content chart last week and began dividing tasks. We began planning and designing packaging for our product and also came up with a sticker to include in our packaging.


Week 14:

Our team has been working hard to ensure that our design is not only visually appealing but also functional. Me and Brigita started to apply the design style that we had decided on and also the graphical elements on our website. We have made some amendments to the overall website interface to make sure it gets along with our brand’s fun concept. We've taken into consideration user experience and have made sure that the design is intuitive and easy to navigate. Our candy-inspired elements are a nod to our brand's playful and fun personality, which we hope will resonate with our target audience. As for our teaser video, we're excited to showcase our product dynamically and engagingly. We believe that this video will further pique the interest of potential customers and generate buzz for our upcoming launch. Despite the lack of updates on our packaging, we're confident that our team will deliver a solid and polished final product that will complement our design and brand. Stay tuned for more updates on our progress!

Week 15:

Here comes week 15, we have one more week to struggle with this project. We have mostly done the tasks and we presented the final designs for the social media and website to Mr. Mike. However, he provided some constructive feedback on the website design in which we should make sure all the page designs are aligned and are as fun as each other, maybe not just one of them stands out. By then, I revised the website again and again, making sure all the pages looked equally pleasing with the designs. Also, all contents and sections are included in the website, ensuring nothing is missing. He also suggested that we should focus on upgrading our portfolio through merchandise and packaging. I think maybe he meant to create something with an interesting/unique structured or shaped packaging that aligned with our brand identity.

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